Terms of use

Last updated 24 October 2026

1. About these terms

These terms are an agreement between you and the people who run Sendya (“Sendya”, “we”, “us”). They apply to the Sendya apps, the Sendya server and this website. By using Sendya you accept them; if you don't, please don't use Sendya.

2. Using Sendya

Sendya sends files, folders, text and notes between your devices — directly on the same network, and through the Sendya server when your devices are on different networks. Every feature of the app is free. The Sendya server has a free allowance on Basic; paid plans add more data and more devices. What each plan includes is on our pricing page and in the app under Settings → Plan.

You can use Sendya for personal and business needs, as long as it's legal.

• Using Sendya: you need to be at least 13 years old — or older, if the law where you live sets a higher minimum age for using online services on your own (for example 16 in Ireland and the Netherlands).
• Buying a plan: only adults can buy one — 18 or over, or the age of majority where you live. If you're younger, a parent or guardian can buy it for you.

3. No account — your devices are your keys

There's no account. Each device has its own key, and pairing is how you tell Sendya which devices belong together. You're responsible for the devices you pair, for who can use them, and for your plan's recovery code. If you lose a device, unpair it and remove it from your plan. We can't recover lost devices, keys or recovery codes for you.

4. Your content is your responsibility

You keep full ownership of everything you send with Sendya — and full responsibility for it. In particular:

• You are solely responsible for what you send, receive, share and store with Sendya, for who you send it to, and for how you and the people you share with use it.
• You must have the right to send it, and it must not break the law or anyone else's rights — copyright, privacy or anything else.
• We don't see, check, store, back up or control your transfers. They're encrypted end to end between your devices. So we can't recover, delete, stop or vouch for anything you send, and we have no duty to monitor it.
• Everything you transfer is at your own risk. We're not responsible for files that are lost, damaged or incomplete, for transfers sent to the wrong device, for anything that happens on your devices or the devices you share with, or for any consequences of what you choose to send.
• Keep copies of anything that matters to you.

5. Fair use

Don't use Sendya to break the law, send malware, harass or spam anyone, overload or attack the Sendya server, get around its limits, create devices in bulk, or resell access to it. To keep the server working for everyone we watch how devices use it — how much and how often, never what they send. If a device breaks these terms or puts the service at risk, we may warn it, slow it down or block it from the server, for a while or for good. On the same network, Sendya keeps working.

6. Plans and payments

• Buying: plans are bought on this website, or in the Sendya app (Settings → Plan) on a computer, on Android from our website, and in Sendya from Google Play in the US, on Stripe's secure payment page. They're sold through Link, Stripe's payment service, which acts as the seller (merchant of record): it takes the payment, charges any VAT or sales tax, sends your receipt and answers questions about payments. Link's terms apply to the payment. In Sendya from Google Play outside the US, plans are bought with Google Play, which takes the payment under its own terms. In the iPhone and iPad app, plans are bought with the App Store, which takes the payment under Apple's terms (in the US, that app can also take you to Stripe's page). Wherever you buy a plan, it works on all your devices.
• Prices are shown before you buy, and include VAT where it applies.
• Renewal: a plan renews automatically each month or year until you cancel. Cancel any time: a plan bought through Link in Settings → Plan → Manage payment (on a computer, or on Android from our website) or at link.com; a plan bought with Google Play in Google Play (Settings → Plan → Manage in Google Play). A plan bought with the App Store is cancelled in the App Store (on the iPhone or iPad, in Sendya: Settings → Plan → Manage in the App Store). Cancel at least 24 hours before the renewal date: the App Store starts renewing in the last 24 hours. The plan then runs to the end of the period you've paid for.
• Changing plan: in Settings → Plan → Change plan, on a computer or on Android from our website. A bigger plan starts at once: before you confirm, you see what you pay now — the difference for the rest of the period you've paid for. A smaller plan, or yearly to monthly, starts on your next renewal date: you keep your plan until then, and the new price applies from that date. A change is never credited or refunded. A plan bought with Google Play is changed in Sendya from Google Play, on Google Play's own screen, which shows what you pay. A plan bought with the App Store is changed in the iPhone and iPad app, on Apple's own screen, which shows what you pay.
• Price changes: we'll tell you at least 30 days before a new price applies to your plan, and you can cancel before it does.
• Your plan, your choice: you decide which devices are on it. Being on a plan never pairs devices or shares files.
• When a plan ends, its devices go back to Basic.

7. Cancelling and refunds

• Cancelling: you can cancel at any time. Your plan then runs to the end of the month or year you've paid for, and doesn't renew.
• Refunds: payments aren't refunded for the unused part of a month or year — unless the law says so, or we made a mistake (for example, you were charged twice, or charged after you cancelled).
• In the UK and the EU: if you're a consumer, you can cancel a purchase within 14 days. A plan starts as soon as you buy it, so if you cancel within those 14 days you get your money back minus a fair amount for the time you had it.
• Link, as the seller, may also refund a payment to settle a dispute.

Plans bought with Google Play follow Google Play's refund rules: ask Google Play for a refund. Plans bought with the App Store follow Apple's refund rules: ask Apple for a refund (reportaproblem.apple.com). For plans bought through Link, contact Link's support (link.com). Or write to us in Settings → Help → Contact us.

8. Changes and availability

We work hard to keep the Sendya server running, but we can't promise it will always be available, fast or free of errors. Maintenance, faults and things outside our control happen; planned maintenance is announced in the app. We may improve, change or stop features. If a change takes away something important you've paid for, we'll tell you first, and you can cancel and get back the unused part.

9. Disclaimer, indemnity and liability

Sendya is provided “as is” and “as available”, without warranties of any kind. You use it at your own risk.

You agree to cover us (including our reasonable legal costs) against any claim made by anyone else because of what you sent with Sendya, how you used it, or your breaking these terms.

As far as the law allows, we're not liable for any loss or damage that comes from using Sendya — including lost or damaged files or data, lost profits or business, or anything resulting from the content of transfers or the actions of other users. Our total liability for anything else is limited to what you paid us in the 12 months before the claim.

Some things can't be excluded by law, so nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or anything else the law doesn't allow to be limited — and nothing here takes away your statutory rights as a consumer.

10. Ending

You can stop using Sendya at any time by removing the app. We may suspend or end a device's access to the Sendya server if it seriously or repeatedly breaks these terms. If we ever stop running the Sendya server, we'll tell you in the app at least 60 days before and refund the unused part of any paid plan.

11. Intellectual property

Sendya — the apps, the server, the website, the name and the logo — belongs to us. You may use the apps as they are meant to be used; please don't copy, resell or reverse-engineer them, except where the law allows.

12. Changes to these terms

We may update these terms. We'll change the date at the top, and tell you in the app before important changes apply. If you keep using Sendya after that, the new terms apply.

13. Law and disputes

If you're a consumer, you keep the protection of the mandatory consumer laws of the country where you live, and you can bring a claim in the courts where you live. If something goes wrong, please tell us first — most things can be sorted out quickly.

14. Contact us

In the app: Settings → Help → Contact us. By email: Show email address.